FAMILY OWNED + OPERATED in Chicago USA


3TWOTHREE is more than a name


It’s a life rhythm of regeneration. We deliver intentional quality + premium ingredients with a daily reminder of fresh mercy, new grace, new possibilities and your opportunity to accept the invitation to live in the Light, no matter what yesterday held.

New Every Morning

3TWOTHREE

FREQUENTLY ASKED QUESTIONS

Products & Ingredients

Are your products vegan and cruelty-free?
Yes, everything is cruelty-free. Most products are vegan; our lip balm contains beeswax.

Are your products safe for sensitive skin?
Our formulas are gentle, plant-forward, and designed with sensitive skin in mind. Patch testing is always recommended.

Can I use the Body Scrub & Body Butter on my face?
Our Body Scrub and Body Butter products are intended for use on the body. Because facial skin is more sensitive, we don’t recommend using them on the face. For best results (and to avoid irritation or clogged pores), keep them as nourishing body-only treatments.

How often should I use the body scrub?
2–3x per week, or more often as desired.

Can I use Daily Grace Exfoliating Body Wash every day?
Yes, it’s made for daily use.

What’s the best routine?
Our simple 3-step rhythm:
Cleanse (Body Wash) → Renew (Body scrub) → Nourish (Body Butter)

Do your products contain fragrance?
Some are fragrance-free, others use clean skin-safe fragrances. Check each product page for full details.

Where are your products made?
All 323 products are thoughtfully made in the USA.

Orders & Shipping

Where do you ship?
We currently ship within the USA, but stay tuned international doors are opening!

How long does shipping take?
Orders ship within 2–4 business days. You’ll receive tracking as soon as it’s on the way.

Do you offer free shipping?
We’re happy to offer FREE local delivery in Chicago. As we grow, expanding complimentary shipping is something we’re excited to work toward. In the meantime, standard U.S. shipping is typically between $7–$12, based on your order.

Can I change or add to my order?
If it hasn’t shipped, we’ll do our best to help. Email us as soon as possible.

Returns & Exchanges

What’s your return policy?
Due to the nature of personal-care products, we cannot accept used or opened returns. If something arrives damaged or incorrect, or if there's another reason you're not pleased with your order please contact us and we’ll make it right.

Wholesale & Collaborations

Do you offer wholesale?
Yes! Email us to apply.

Do you collaborate with creators?
We do. Send us a message on Instagram or email us.

Commercial & Bulk Orders

Do you offer bulk or wholesale orders?

Yes, looking to share 3TWOTHREE with hospitality guests, friends, family, clients or your team? Our bulk orders are perfect for Airbnbs, events, celebrations, corporate gifting, or group purchases — a thoughtful way to give the gift of a fresh start every morning.

How It Works

  • Minimum Order: 15+ units 
  • Mix & Match: Body Wash, Body Scrub, Body Butter
  • Processing Time: 7–10 business days, depending on order size and special request customizations
  • Pricing: Special bulk pricing available, we’ll provide a quote once your order is confirmed
  • Custom Labeling: available please inquire for details

To place your Bulk Order Email team@323hairandbody.com with:

  • Product(s) & quantity
  • Desired delivery date
  • Shipping address

We’ll follow up with a personalized quote and confirm details.

Give the gift of fresh starts. Contact us today to place your bulk order!

About 3TWOTHREE

What does “323” mean?
It’s inspired by Lamentations 3:23 — “His mercies are new every morning.” Our hope is that each product becomes a gentle reminder that you can begin again.

Is this a good gift?
Absolutely. Clean formulas, beautiful packaging, and meaningful intention make 3TWOTHREE an easy, thoughtful gift for others or yourself.

Contact

We’re grateful you’re here!

If you have a question or need help with your order, email us at team@323hairandbody.com and we’ll get back to you soon.